We are committed to protecting you from your personal information.
Your personal information is one of the most important resources for
alrimaya.com. It is protected by sophisticated security software. We also use a
third party to verify and endorse the privacy principles of our website
including services. If you object to our system of processing your personal
information for transportation or use by any means, please send your request to
We do not sell your personal information in any way or lease it to
any third-party without your consent first., You have full right to opt-out
from any of the e-commerce platform belongs to the group.
Registration - Personal Account
Alrimaya.com appropriate safety techniques and procedures to
prevent unauthorized, illegal or unauthorized access to, loss or destruction of
your information. When we collect data through the site, we store your personal
information on a database within a secure e-mail server. We use firewall
systems on our servers. When we collect payment details electronically, we
protect them by using encryption, such as Secure Sockets Layer (SSL), making it
difficult for any intruder to decrypt your information as we cannot guarantee
100% protection. We strongly advise you not to send full credit or debit card
details when you communicate with us electronically and without encryption. We
provide material, electronic and direct procedural safeguards for the
collection or disclosure of your information. Our security procedures require
that we sometimes ask you to verify your identity before we disclose your
personal information to you. It is your responsibility to protect your password
and computer from any unauthorized access.
The process of recording the information (your personal
information) you provide to us to complete your purchase and also to contact
you. You must accept the principle of using your personal information in order
to handle the registration process and to control the confidentiality of your
identity during the follow-up process to deliver the purchase order.
The information you provide during the registration process is data
protected according to the terms of the privacy protection described above.
Your personal information is part of your own record of your transactions with
our Services. If you use our website, you will be responsible for maintaining
the confidentiality of your personal account and password, as well as
preventing access to your PC / mobile, and you are responsible for all
transactions executed through your personal account using your password.
Alrimaya.com assumes no liability to any person for any loss or
damage that may arise due to your failure to protect your password or any other
information relating to your personal account. If suspicious transactions are
suspected in your personal account, please notify us immediately by any means
By agreeing to use the Site and our electronic services, you agree
to receive our e-mail in all its forms through e-mail, periodicals, notices or
alerts posted on the websites belongs to Zaid Alhussain and Brother Group.
Accordingly, you implicitly agree that all electronic transactions sent to you
by us are legally binding and shall be treated as transactional transactions.
We have the right to monitor, record and save any telephone call,
e-mail or any other form of electronic communication with you for training
purposes in order to verify the advice and comments directed to us and to
improve and develop the quality of service provided to our customers.
Other uses of your personal information
We may use your personal information in surveys and marketing
research, as you wish, for statistical purposes with full confidentiality and
you may withdraw at any time. Your information will be used with all e-commerce
platform if Zaid Alhussain and Brother Group only We do not send any responses
to third parties. Your email address is not disclosed unless you wish to participate
in the competitions. We keep polling answers in a place that is completely
separate from your private email
We may have to transfer our databases that include your personal
your personal data to a third party without your prior consent unless necessary
contain third-party ads or links to other sites or frames for other sites. We
content of those policies applied to other sites, nor are we responsible for
any third party to whom we transmit your data in accordance with our Privacy
Policy. The site may contain third-party ads or links to other sites or frames
for other sites. We also note that we are not responsible for any third party's
we responsible for any third party to whom we transmit your data in accordance
We reserve the full right to limit the number of items selected per
person or per order in the Shopping Bag. The Maximum quantity per product is 3
only.The order system applies to materials ordered from the same account or
credit card as well as orders using the same shipping address or billing
address. We will send an alert to the customer if the material identification
system has been applied to his / her account.
Product details, stock, and prices
Content and images are intended for illustration and publicity and
are not considered the primary reference of the product.
Publication of details about products or services (including, but
not limited to: marketing brochures, advertisements, trade shows, and small
publications) on the website is not a guarantee of the availability of
products, offers or prices either through e-shopping or in any of our online
Errors may occur during product or order delivery or pricing
information on the website. The website cannot provide you with product prices
individually or know the total cost of the product until you receive your
entire electronic order. If the request is made, the invoice for the product
was issued, the price was incorrect, or the information received was incorrect
due to an error in recording the correct price or product or service
information. In this case, the website has the right to contact you via
customer service or by email to clarify Cause the error and how to deal with it
or cancel your order and send notice of cancellation.
With all efforts to provide the best products at the lowest prices
in the Kingdom of Saudi Arabia for Hunting and Outdoor Camping, some difference
may occur between the prices of the website and the prices of Alrimaya
showrooms. We are trying to make an effort to offer you the best and lowest
prices on the website in addition to all our showrooms,
The availability of inventory of products as well as the quotation
are subject to change without prior notice.
After any placed the order using Cash on Delivery, he or she will
be sent an e-mail asking them to confirm their request by clicking the provided
link in the email. If the customer fails
to do so, in the first attempt, a second reminder email will be send, The order
will auto cancel within 72 hours of sending the first email, when the Customer
confirms the request by e-mail or any other means that the website can use in
that will be treated as a confirmed request and take the post-order procedures.
Delivery and delivery process takes 3-5 working days after the
order process and confirmation except for national and religious holidays,
depending on the proximity or after the area where the goods are to be
Some of the goods are excluded in the supply to the customer
through freight, like Air Rifles which
are subject to procedures in accordance with the directives and laws of the
Ministry of the Interior in Saudi Arabia and can be viewed on the product page.
The site has the right to change the delivery and delivery policy without prior
warning equivalent with the regulations and the public interest.
Cancellation of order
Cancellation of the order requested on www.alrimaya.com We reserve
the right to cancel the customer's request for any of the following reasons:
Customer purchase more than 3 pieces of the same product.
If the delivery address given by the customer is wrong or the
contact information is wrong or because of inability to reach the customer
The customer does not respond to the confirmation link sent to
him/her with upon placing an order within 72 hours from the order placement
Order canceled by Customer:
If the customer wishes to cancel the order, you must contact us first.
You can cancel your order for any of the following reasons:
If the order has not been delivered or shipped to you at the
specified time. If canceled after shipping or sending the order you will be
charged a cancellation fee. We reserve the absolute right to match the time
when your order was shipped with the time that the cancellation request was
We can provide/deliver the required product/service within a
reasonable period of (7) business days from the day the order is confirmed by
the customer and can be exceptions due to errors at the courier service
Return, exchange and refund Policy
If you are dissatisfied with the product, or if there is a defect
in the product, within 7 days from the receipt of the product ordered, you may
request a "return/product return request" to return the product to
You must contact us to fill out the "Request for Refund"
form before you initiate the recovery process. The refund request is valid for
7 days from the date of delivery
If the product is returned due to a defect in the product or a
defect from the manufacturer or as a result of damage during the delivery of
the product or due to the delivery of the wrong or incorrect product, no
additional charges will be charged for the shipping service or the bank
transfer fees. Refunds for other reasons, (Customer need to change the product
or change customer's desire in general) will be charged shipping charges or
bank transfer charges to the customer.
When processing the return order of the product, the product must
be in its original state with all accessories and with an instruction manual.
We do not accept the return of products containing scratches or were damaged
due to misuse. We have the right not to accept the return of products that do
not meet the above criteria.
- For health reasons, some items are not replaceable or return,
such as sleeping bags .......... etc
- Guns are not refunded or exchanged after the license issued by
the Ministry of the Interior, except on the same day of purchase prior to
delivery of the documents to the Ministry of Interior, which is covered by a
comprehensive guarantee for one year.
- Items and products to be replaced or returned for inspection by
the alrimaya warehouse to ensure that the product is not damaged after the sale
and arimaya.com reserved the right to accept the return or not.
Return and Exchange
The Return and Exchange of Alrimaya policy provides a clear vision
of how the product can be returned in a manner that satisfies the customer and
preserves the company's rights.
If you do not want the product or it is defective products, the
return order request to be made using the My account on alrimaya website or
sending an email to [email protected] within 7 days of receiving your order
from the shipping company to return the product to the www.alrimaya.com.
The process of replacement of a product may take maximum 14 days